THE FOLLOWING COVERS ONLY THE
The Saphier-2, VC3000 Home & Commercial Series, The VC4000 & 4000-C, The Vapor 6 Series & The Vapor 8 Series only.

The sole and exclusive remedy under this warranty is repair or replacement, at the Manufacturer's option, of any product that proves to be defective in manufacture or materials within above stated period.

For this warranty to apply, the owner/user must follow the instructions provided with the product. A copy of the original invoice must be submitted with return of the product along with a brief note describing the problem. The product returned to the manufacturer is to be shipped prepaid in a protective carton. The manufacturer advises the purchaser to insure the shipment against possible loss or damage in transit. The manufacturer will not be responsible for items lost or damaged in transit.

This Warranty is Void if: Product is damaged resulting from accident, misuse, improper operating, or unauthorized repair or alteration.
This Warranty is Void if: Substance other than clean water is used in the boiler.
This Warranty is Void if: Unauthorized user has operated product.
This Warranty is Void if: Product has been operated with substances other than tap water.
This Warranty is Void if: It is a home unit and is used for any business, commercial or other than home use purposes. For commercial use you need to purchase a 3000 commercial, 4000, 4000-C, SUPER VAPOR 6, or SUPER VAPOR 8.

The manufacturer is not liable for any consequential or incidental damages (including personal injury, property damage or monetary loss) that may be incurred from purchase, use, or inability/improper use of the product. Maximum liability shall not exceed the purchase price of the product paid by the original purchaser. Some states do not allow the exclusion or limitation of incidental or consequential damages. Certain parts of the equipment are not covered by warranty because they require replacement in the course of use, due to normal wear and tear, by reason of their characteristics. These are things like, cords, hoses, brushes, grout brushes, switches, wheels, ect.

Manufacture Warranty
GAMMA 3000 & GAMMA 5000
NOTE: The Home Units Gamma 3000 & Gamma 5000 have a 1 year limited parts & labor warranty.
Use of these steamers for any commercial or for profit uses will void the warranty. The Warranty
covers the unit only, not the accessories.
 

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Manufacture Warranty
The PEPPA Hand Held Steamer
 The PEPPA hand held steamer has a 6 month limited warranty. Warranty covers the unit only, not the accessories.
Use of this steamer for any commercial or for profit uses will void the warranty.

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    Return Policy: When you call us every effort is made to match the right vapor steam cleaner to the customers needs. All steamers are fully covered under their warranty. If you receive a unit that is defective or perhaps even crushed in delivery you are not stuck! We will be more then happy to arrange replacement or repair of the unit at the manufactures discretion. Although this is very rare in virtually all such cases of a customer receiving a new damaged or defective steamer the unit is simply replaced with a new one. The manufacture even pays to have the defective unit picked up and sends the replacement unit out with no charge for shipping.

     We do not accept returns for any reason. There are no refunds for any reason and all sales are final. There are two primary reasons we have this policy. First, we only sell NEW UNITS. If we accepted returns then we would be forced to resell steamers that other people have used. We want you to know that when you order from us EVERY steamer is factory fresh and brand new. We also want to avoid the 'try before you buy" crowd or the impulse buyers that figure it might be fun to use it for awhile and just send it back. This policy is enforced to keep the quality high and our prices low. If you shop around you will find we offer some of the highest quality machines for some of the best prices anywhere. There are many companies selling similarly powered steamers for 3 times what we charge. Remember, you are fully covered by the manufactures warranty.

      If you are unsure about your purchase feel free to give us a call. We will be happy to share our experience with you and will always strive to match you with the right product for you. Remember, there is no rush and no pressure. The internet provides you with the means to research as much as you like. It is important to keep in mind that every cleaning situation is different. What may work great for 90% of users may not always work for everyone. As with any product results may vary. For more information on our great steamers and to see who is using our products visit our Questions & Answers page here.

     If for some unforeseeable reason we do accept a return item the buyer is responsible for a 20% restocking fee plus any original outgoing shipping fees. The returned item must be in new and original condition. Any damage to the unit or worn parts will incur further charges. The buyer is also responsible for return shipping costs. No returns will be accepted without our approval. You must contact us first.

     We think you will find that working with Just Renew-It at either RefreshYourHome.com or Save-Now.com/steam will be a refreshing experience. Our staff is friendly, knowledgeable, and ready to help.  If you have any questions feel free to give us a call at 800-490-1886,  845-744-5601 or 201-265-0401. We look forward to serving you.